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Terms of Use

MOST JONATHAN BROWNING STUDIOS, INC. LIGHTING IS MADE TO ORDER. SEE CANCELLATION POLICY BELOW. A 50% DEPOSIT IS REQUIRED TO INITIATE ORDERS AND THE FINAL BALANCE MUST BE PAID PRIOR TO JONATHAN BROWNING INC.’S RELEASE OF THE ORDER FOR SHIPPING. A FINAL BALANCE WILL INCLUDE ADDITIONAL PACKAGING, FREIGHT, AND INSURANCE CHARGES WHEN NECESSARY.

FULL PAYMENT, INCLUDING INSURANCE AND CRATING, HANDLING AND STORAGE, IF APPLICABLE, SHALL BE MADE BY CUSTOMER AND RECEIVED BY JONATHAN BROWNING, INC. BEFORE DELIVERY TO CUSTOMER IS AUTHORIZED.

ORDERS MUST BE PICKED UP WITHIN THREE WEEKS AFTER PRESENTATION OF A FINAL INVOICE. IF CUSTOMER DOES NOT ARRANGE FOR ORDER PICK-UP 30 DAYS AFTER CUSTOMER IS PRESENTED WITH THE FINAL BALANCE, CUSTOMER SHALL BE CHARGED FOR STORAGE AND HANDLING COSTS IN THE AMOUNT OF $50/PER WEEK PER PIECE.

CUSTOM QUOTES ARE VALID FOR 30 DAYS UNLESS OTHERWISE NEGOTIATED.

LEAD TIME FOR PRODUCTION IS TYPICALLY 6 TO 20 WEEKS FROM JONATHAN BROWNING, INC.’S RECEIPT OF DEPOSIT. SHIPPING TIME IS ADDITIONAL. WHEN CUSTOM PIECES ARE SPECIFIED, LEAD TIME FOR PRODUCTION BEGINS FROM THE DATE OF CUSTOMER’S APPROVAL OF JONATHAN BROWNING, INC.’S DRAWING AND/OR SAMPLE MATCH.

ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

NOTE: For all purchases made outside the United States, including Canada and Mexico, all payments must be made in international money orders in U.S. dollars.

CHANGE ORDERS/CANCELLATION POLICY

Due to the fact that all materials and finishes are specifically selected by JONATHAN BROWNING, INC. for all lighting, changes and cancellations will be accepted in writing ONLY up to seven (7) days after order confirmation date and ONLY if confirmed by JONATHAN BROWNING, INC. in writing. Under no circumstances may orders be cancelled after production has begun.

DESIGNS

Due to the fact that all materials and finishes are specifically selected by JONATHAN BROWNING, INC. for all lighting, changes and cancellations will be accepted in writing ONLY up to seven (7) days after order confirmation date and ONLY if confirmed by JONATHAN BROWNING, INC. in writing. Under no circumstances may orders be cancelled after production has begun.

CUSTOMIZATION

JONATHAN BROWNING, INC. will customize most of its designs as indicated in the catalog. Any customization will result in an additional charge over the net price.

MATERIAL SPECIFICATIONS

DIMENSIONS

Dimensions are given to the nearest 1/4 inch. As all pieces are handmade, hand-tooled, and assembled, measurements may vary slightly from those noted.

SHIPPING REQUIREMENTS

SHIPPING

Delivery dates are approximate and JONATHAN BROWNING, INC. is not responsible for any delay or failure of performance due to causes beyond its control. All JONATHAN BROWNING, INC. shipments are ordered standard by ground UPS. Title to all merchandise passes to the purchaser upon pick-up by the shipper.

JONATHAN BROWNING, INC. will provide shipping quotes. JONATHAN BROWNING, INC. will provide only one shipping quote. If Customer is not satisfied with the quote, it is Customer’s responsibility to obtain its own quote and to notify JONATHAN BROWNING, INC. of its choice and final arrangements before JONATHAN BROWNING, INC. release the merchandise from its workshop. JONATHAN BROWNING, INC. will not notify the delivery company to pick up lighting until after JONATHAN BROWNING, INC. receives final balance payment from the Customer

DAMAGE/FREIGHT CLAIMS

JONATHAN BROWNING, INC. is NOT responsible for damage or loss incurred in transit or in storage. All lighting fitxtures have been carefully inspected prior to release to the storage or delivery company. Any claims against JONATHAN BROWNING, INC. shall be submitted by the Customer in writing including photographs of the claimed defect within seven (7) days of receipt of delivery. Failure to make such claim shall constitute full and unqualified acceptance of the goods and a waiver of defects or other claims. JONATHAN BROWNING, INC.’s liability shall not exceed the contract price and JONATHAN BROWNING, INC. shall not be responsible for indirect, incidental, or consequential damages arising from this Agreement. Any loss or damage to the lighting fixtures is the responsibility of the delivery company once the lighting fixtures leave our workshop.

JONATHAN BROWNING, INC. is NOT responsible for repairs to damages caused during delivery or storage nor is it responsible for filing insurance claims with the delivery company. All freight claims are the responsibility of the Customer. JONATHAN BROWNING, INC. will provide a notification of delivery release once the delivery company has picked up the furniture from our workshop. Upon receipt of this notification, Customer should direct all delivery inquiries to the delivery company.

GUIDELINES TO FOLLOW FOR FREIGHT DAMAGE

All shipments should be inspected by the recipient upon arrival for any imperfections or visible damage whether the customer believes the damage is caused by a manufacturing defect or by freight damage. If damage is noticed when unpacking, notify the delivery company immediately for inspection including photographs of the damages. All visible damage should be noted by the recipient on the freight bill before it is signed by the recipient and the delivery company if possible. Do not destroy packing materials until they are inspected. Any claims for loss or damage should be filed immediately with the delivery company making the delivery to your door. DO NOT REFUSE TO ACCEPT DELIVERY as this will cause unnecessary shipping expense for returns. If merchandise is returned without you first having contacted the shipping company for inspection, no claim can be filed. Shipments returned to JONATHAN BROWNING, INC.’s workshop without JONATHAN BROWNING, INC.’s consent in writing will be refused and either re-delivered or stored at Customer’s expense.

WARRANTY

All items are warranted to be free of any material and manufacturing defects for two (2) years from purchase date under normal conditions. Items beyond two years will be considered on an individual case basis.

JONATHAN BROWNING, INC. disclaims all other warranties, express or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. Accordingly, JONATHAN BROWNING, INC. does not guarantee, warrant or represent an exact match to samples.

DISPUTES

All disputes which involve this Agreement shall be governed by the laws of the state of California. This Agreement contains all the terms and conditions agreed upon by Customer and JONATHAN BROWNING STUDIOS, INC. and supercedes Customer’s purchase order. No modification to this Agreement shall be valid unless in writing and signed by both parties. Any controversy arising from this agreement shall be settled by arbitration which shall be conducted in the city of San Francisco.